Hospitality Design‘s What I’ve Learned podcast, hosted by editor in chief Stacy Shoemaker Rauen, capped its second year of insightful, intimate conversations with industry leaders. Our most popular 2020 episodes include discussions on building a legacy, combatting unprecedented uncertainty, and how to foster hope.
Gary Dollens, Hyatt Hotels
Gary Dollens, who serves as global head of design/product and brand development for Hyatt Hotels Corporation, discussed his long tenure with the hospitality behemoth and why he transitioned from operations to architecture and design nearly 15 years ago. The industry titan and Platinum Circle honoree also shared highlights from the last decade, game-changing acquisitions, and the power of saying yes. Listen to the full episode.
Chip Rogers, AHLA
Barely two weeks into shutdowns forced by the coronavirus pandemic, American Hotel & Lodging Association (AHLA) president and CEO Chip Rogers spoke with HD about the grim reality confronting hospitality. The unprecedented circumstances yielded a conversation ripe with brutal honesty, thoughtful analysis, and, ultimately, confidence in industry leaders to see us through. Listen to the full episode.
Kemper Hyers, Auberge Resorts Collection
Chief creative officer for Auberge Resorts Collection, the optimistic Kemper Hyers chatted with HD in April about how learning from the best—Martha Stewart, Barry Sternlicht—informed his eye for innovation. Early into the COVID-19 pandemic, Hynes expressed his confidence in the hotel industry’s ability to reinvent, as long as mindfulness remains paramount. Listen to the full episode.
