The Plaza has partnered with Intelity to provide guests with iPads that will serve as a virtual concierge. The tablets will feature a multimedia video welcome and provide guests easy touch screen access to control their entire hotel experience. Available services include ordering room service, making restaurant reservations, communicating with the concierge, requesting wake-up calls, exploring New York City destination guides, and checking airline schedules and printing boarding passes. The devices will also be pre-loaded with applications such as newspapers, and guests will also be able to browse the web.
In addition, the Plaza will offer Intelity’s ICE Mobile, allowing guests to download the hotel’s Virtual Concierge application on iTunes with versions for iPhone, Blackberry, and Android.