Hilton Worldwide and its portfolio of 10 hotel brands has earned ISO 9001 certification for Quality Management Systems and ISO 14001 certification for Environmental Management Systems. The company has become one of the first multi-national organizations to certify its entire system globally-more than 3,750 properties in 85 countries-achieving one of the largest volume certifications of commercial buildings. Companies gain certification by implementing policies, procedures, and systems that follow and meet ISO standards, which are assessed by a third-party certification body.
“Hilton Worldwide has built both quality and sustainability into our overall performance standards and operational procedures,” says president and CEO Christopher Nassetta. “While our commitment has continuously been recognized by our guests, team members, and owners, obtaining ISO 9001 and 14001 certifications further validates that commitment and recognizes the company’s commitment to meeting globally recognized standards.”
