Partner Spotlight: Armstrong Flooring

With more than 35 years of experience in hospitality, Bill Palmer started his career at Milliken before moving to USAX, Brintons, and eventually Tai Ping, where he spent 20 years developing the brand and moved with them as CEO when the company was sold to Royal Thai in 2019. In late 2020, he joined the Armstrong Flooring team as VP of hospitality sales, focusing entirely on the U.S. and establishing the brand’s hospitality division. In our interview, Palmer speaks about the many innovations the Lancaster, Pennsylvania-based company has in store for the post-COVID world.